Cookie Policy

This Cookie Policy explains how RankPilot ("we", "us", "our"), operated by Ingrows, uses cookies and similar tracking technologies when you visit and use our website, SaaS portal, and related white-label dashboards (collectively, the "Service").

We are committed to being transparent about the technologies we employ. This policy details what cookies are, why we use them, and how you can manage your preferences.

1. What are Cookies and Similar Technologies?

Cookies are small text files containing a string of alphanumeric characters that are placed on your computer, mobile device, or tablet by websites you visit. They enable the website to recognize your browser, remember your session details, and keep track of your user preferences. We may also use web beacons, pixel tags, and local storage (such as HTML5 local storage) to provide a seamless, secure SaaS experience.

Cookies can be categorized into:

• Session Cookies: Temporary files that expire and are deleted automatically when you close your web browser.
• Persistent Cookies: Files that remain on your device's hard drive for a predetermined period or until you manually delete them. These allow us to remember your settings for future visits.
• First-Party Cookies: Cookies set directly by RankPilot's domain.
• Third-Party Cookies: Cookies set by external partners, such as payment processors (Stripe) or analytics tools, who operate services integrated into our platform.

2. How We Use Cookies

We use cookies solely for functional, security, and analytical purposes to ensure the operational stability of the RankPilot SaaS dashboard. We do not use cookies for targeted behavioral advertising. The cookies we set fall into the following categories:

A. Strictly Necessary & Essential Cookies

These cookies are critical for the core functionality of our Service. Without them, you would not be able to log in, navigate the portal, or perform essential actions. They include:

• Authentication Session: Keeps you logged in as you navigate between dashboard modules (Geogrid, AI Suggest, PDF Reports).
• Security & CSRF Protection: Mitigates Cross-Site Request Forgery (CSRF) attacks by validating that requests originate from your authenticated browser session.
• Billing Verification: Essential cookies set by Stripe to process recurring monthly payments securely and detect card fraud.

B. Functional and Preference Cookies

These cookies allow us to customize the Service to fit your preferences and branding requirements. They include:

• White-Label Customization: Stores settings related to your agency's logo, branding themes, color preferences, and dashboard styles.
• UI States: Remembers your preferred grid size (e.g., 3x3, 5x5, 7x7) or default search engine parameters so you don't have to reconfigure them on every search.

C. Performance & Analytics Cookies

These cookies gather anonymized, aggregated information about how users interact with our platform, such as page load speeds, error rates, and popular features. This data is used exclusively to debug system errors and improve overall platform performance.

3. Third-Party Integration Cookies

When you authorize connection to your Google Account (Google Business Profile, Google Analytics, or Search Console) via Google OAuth, Google may set cookies on your browser to verify your Google identity and authorize the session. We recommend reading Google's Privacy Policy and Cookie Policy to understand how they manage tracking parameters.

4. Managing and Disabling Cookies

Most modern web browsers are configured to accept cookies by default. However, you have the right and ability to customize your cookie preferences:

• Browser Settings: You can configure your browser to block cookies, clear existing cookies, or warn you when a cookie is being requested. Please consult the "Help" section of your browser (Chrome, Edge, Firefox, Safari) for detailed instructions.
• Impact of Disabling Cookies: Please be aware that if you disable strictly necessary cookies, the RankPilot dashboard will not function correctly. You will be unable to log in, save agency settings, or initiate Geogrid rank tracks.

5. Revisions to this Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our operational technologies, security updates, or regulatory requirements. We encourage you to review this page regularly to stay informed about our use of cookies.

6. Contact and Inquiries

If you have any questions or require further clarification regarding our use of cookies, please contact our compliance officer at:

Ingrows
Dr Kurele house, Maaji Plaza, near Sai Apartment, Idgah, Kampoo, Gwalior, Madhya Pradesh 474001
Email Support: contact@ingrows.in